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Deposit Status

This guide explains the different status values for deposits and their meanings throughout the deposit lifecycle.

Status Overview

StatusDescriptionNext Possible Status
SCHEDULEDDeposit has been scheduled but not yet initiatedPENDING_DIRECT_DEBIT, COMPLETED, CANCELLED, PENDING_REFUND
PENDING_DIRECT_DEBITWaiting for direct debit to be initiatedDIRECT_DEBIT_PROCESSING, CANCELLED
DIRECT_DEBIT_PROCESSINGDirect debit is being processed by the bankCOMPLETED, REJECTED
COMPLETEDDeposit has been successfully completed and funds are available-
CANCELLEDDeposit has been cancelled before processing-
REJECTEDDeposit was rejected by the bank or payment system-
PENDING_REFUNDRefund has been requested and is awaiting processingREFUNDING, REFUND_CANCELLED
REFUNDINGRefund is currently being processedREFUNDED, REFUND_REJECTED,REFUND_CANCELLED
REFUNDEDFunds have been successfully refundedREFUND_REJECTED
REFUND_CANCELLEDThe refund request has been cancelled. A cancellation request was sent to the payee to stop the refund from being processed.-
REFUND_REJECTEDThe refund request was rejected. The payee has refused to receive the funds, and the refund will not be completed.-

Status Flow